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60-Day Money-Back Guarantee

If you decide that you don’t love this product, your order is covered by our 60-Day Money-Back Guarantee. You have 60 days from the day you receive your product to request a replacement product or refund of the purchase price minus processing and handling fees. 

To receive a refund or replacement, you must return the product to us at your expenseTo return the product, call customer service at 1-973-287-5188 and request a return merchandise authorization number. Pack the product carefully and include in the package a note with (1) your name, (2) mailing address, (3) phone number, (4) email address, (5) reason for return, and (6) proof of purchase or order number, and (7) specify on the note whether you are requesting a refund or replacement. Write the return merchandise authorization number on the outside of the package. 

Send the product to the following return address:  


Copper Chef
Tristar Products 
500 Returns Road 
Wallingford, CT 06495